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Customer Service Representative - State Farm Agent Team Member

Full Time in Carlsbad, CA

Responsive recruiter
Benefits
  • 401(k)
  • Bonus based on performance
  • Company parties
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
  • Competitive salary
ROLE DESCRIPTION
Do you love helping people? As a customer service representative with Alita Ameneyro Insurance Agency, Inc., you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you!

PAY RANGE $26-$35/ hour + commissions, based on experienceHOURS Part-time or Full-time available LOCATION In-office at 2888 Loker Ave. E. Ste. 208, Carlsbad, CA 92010

RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Must currently possess a Personal Lines or Property & Casualty license
  • Must be able to obtain Property & Casualty license and Life, Accident & Health license within 60 days of hire
BENEFITS
  • Team happy hours
  • Fully stocked break room
  • Regular bonuses/ incentives
  • Sign on bonus up to $750
  • Retirement plan
  • PTO/ Sick Pay
  • Holiday Pay
  • Growth/ promotion opportunities
Check us out on IG @insurancenorthcounty_
Compensation $51,355.00 - $76,550.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none